Effective Date: [29-8-2024]
1. Shipping Regions We currently ship our products within India. International shipping is not available at this time.
2. Shipping Methods & Delivery Time We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
Delivery times may vary based on your location and the availability of the products.
3. Shipping Charges Shipping charges are calculated based on the total weight of your order and the delivery location. These charges will be displayed at checkout before you finalize your purchase.
4. Order Processing Orders are typically processed within 1-2 business days. Orders placed after 5:00 pm will be processed the next business day.
5. Tracking Your Order Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or directly on the courier’s website.
6. Delivery Issues If you experience any issues with the delivery of your order, such as delays or lost packages, please contact our customer support at [insert contact information]. We will work with the courier service to resolve the issue promptly.
7. Payment & Refund Policy All payments must be made through our secure payment gateway, which complies with RBI regulations. Refunds, if applicable, will be processed within 7-10 business days after the return or cancellation of an order.
8. Taxes & Duties All prices listed on our website are inclusive of applicable GST. There are no additional duties or taxes on orders shipped within India.
9. Change of Shipping Address If you need to change your shipping address after placing an order, please contact us immediately at [insert contact information]. We will do our best to accommodate the change, but please note that this may delay your order.
10. Customer Support For any queries or concerns regarding your order or our shipping policy, please reach out to our customer support team at 9947433666.
11. Terms & Conditions By placing an order on our website, you agree to our terms and conditions, including this shipping policy.
Contact Us
You may contact us using the information below:
Merchant Legal entity name: CYCLE CRAFT
Registered Address: PKRA-66, Ernakulam, Kerala, PIN: 682306
Operational Address: PKRA-66, Ernakulam, Kerala, PIN: 682306
Telephone No: 9947433666